Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") are a legally binding agreement between you and Madhu Herbals Private Limited ("Company", "we", "us", "our") for your access to and use of the Medhya AI mobile app and related services (collectively, the "App").

By accessing or using the App, you agree to these Terms. If you do not agree, do not use the App.

2. Description of Service

Medhya AI is a wellness application that provides tracking, meal guidance, symptom monitoring, lifestyle recommendations, AI wellness coaching, workout planning, and progress analytics.

Important Disclaimer: Medhya AI is a wellness and lifestyle app. It is not a medical device and does not provide medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old to use the App, and you represent that you have legal capacity to enter into these Terms.

4. Account Registration

You agree to provide accurate information, maintain account security, and notify us of unauthorized account access.

5. Subscription and Payment Terms

• Free trial may be offered for eligible users.
• Paid plans include monthly and annual subscriptions.
• Subscriptions renew automatically unless cancelled before renewal.
• Cancellation takes effect at the end of the current billing period.
• Refunds follow Apple App Store, Google Play, or website billing policies.

6. Data Collection and Use

We collect and use information such as demographic data, wellness information, progress metrics, and usage data to personalize your experience and improve our services. Please review our Privacy Policy for full details.

7. User Responsibilities

You agree to lawful use of the App and not to misuse, interfere, or attempt unauthorized access. You acknowledge that health decisions should be made with qualified professionals.

8. Medical Disclaimer and Limitation of Liability

The App content is for informational and wellness purposes only and is not medical advice. Do not delay professional care based on App content. In emergencies, contact local emergency services immediately.

9. Intellectual Property Rights

The App and its content are owned by Madhu Herbals Private Limited or its licensors and are protected by intellectual property laws. You receive a limited license for personal, non-commercial use.

10. Third-Party Services and Links

We are not responsible for third-party sites or services linked from the App. Your use of third-party services is governed by their own terms and policies.

11. Modifications

We may modify the App and these Terms from time to time. Continued use after updates means you accept the revised Terms.

12. Termination

You may terminate your account at any time. We may suspend or terminate access for breaches of these Terms or legal/compliance reasons.

13. Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, special, incidental, or consequential damages. Total liability is limited to the amount paid by you in the prior 12 months or SGD $100, whichever is greater.

15. Indemnification

You agree to indemnify and hold harmless the Company and its affiliates from claims arising out of your use of the App or breach of these Terms.

16. Dispute Resolution

These Terms are governed by Singapore law. Disputes are subject to the exclusive jurisdiction of Singapore courts, with optional SIAC arbitration as stated in the full policy text.

17. General Provisions

These Terms, together with the Privacy Policy, form the entire agreement. If any provision is unenforceable, the remaining provisions remain in effect.

18. Contact Information

Madhu Herbals Private Limited

Email: support@getmedhya.com

Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409015